Provision of Services Regulations

The following information is given in accordance with the Provision of Services Regulations 2009.

General

Cranfield Business Recovery Limited is a private limited company incorporated in England (number 04328632) whose registered office is at Business Innovation Centre, Harry Weston Road, Coventry CV3 2TX.  Cranfield Business Recovery Limited’s VAT number is GB849 7733 67.

Insolvency Appointments

Tony Mitchell is an Insolvency Practitioner (No. 8203) licensed in the United Kingdom by the Institute of Chartered Accountants in England and Wales.  Philip Ballard is an Insolvency Practitioner (No. 20452) licensed in the United Kingdom by the Institute of Chartered Accountants in England and Wales.

Work undertaken under insolvency appointments is subject to insolvency law and regulation (primarily the Insolvency Act 1986, the Insolvency Rules 1986, The Insolvency Regulations 1994 and The Insolvency Practitioners Regulations 2005), court practice notes and the Statements of Insolvency Practice.

All insolvency practitioners are also expected to comply with the Joint Insolvency Code of Ethics.

FCA Regulated Activities

Cranfield Business Recovery Limited is authorised and regulated by the Financial Conduct Authority for consumer credit-related activity such as debt advice, debt adjusting and debt counselling, details of our status can be viewed here under firm reference number 678965.

Data protection

Cranfield Business Recovery Limited is registered with the Information Commissioner as a data controller under registration number Z8310021.

Quality of Service

Cranfield Business Recovery Limited aspire to provide a professional service to all companies and individuals with whom we have dealings and we take pride in the service we provide and always do our best to deal with matters arising in a timely manner.  If at any time you are concerned about any aspect of the service we provide, please be aware that we have a formal complaints procedure which you can use if you are dissatisfied.  If you would like a copy of our formal complaints procedure, please speak to a director of Cranfield or email your request to office@cranfieldbusinessrecovery.co.uk.

For any issues which arise in relation to an insolvency appointment, you should contact the appointed insolvency practitioner in the first instance and/or, if necessary, the Insolvency Complaints Gateway, run by the Insolvency Service.

You may also contact the Financial Ombudsman Service in relation to services regulated by the Financial Conduct Authority, and/or the Information Commissioner about the way in which we have handled your personal data.

Employers & Public Liability:

Cranfield Business Recovery Limited has employers’ liability insurance and public liability insurance in place and this is underwritten by Aviva Plc.

Professional Indemnity Insurance

In accordance with our professional body rules we are required to hold professional indemnity insurance.  Details about the insurer and coverage will be provided on request or can be found at our head office in Coventry.